Liongard’s Self-Guided Tour

Starting here, you’ll quickly understand:

  • What Liongard can do for your IT services
  • Where Liongard fits into your process
  • How Liongard can be used to drive profitability

System Inspectors In Action

INTERNET DOMAIN/DNS

At its core, we firmly believe Internet Domain/DNS should be tracked for every customer you support.

This covers:

  • Inspector Overview & Dataprint
  • Inspector Setup
  • Alerts for isconfigurations

AZURE ACTIVE DIRECTORY

Sample view of Azure Directory includes:

  • At-Risk Users
  • Risk Detection Details
  • User Sign-In Logs
  • Multi-Factor Authentication Details
  • Application Sign-In Summary

TLS/SSL INSPECTOR

Coupled with the Domain/DNS inspector is the TLS/SSL Inspector that’s included at no additional cost. We firmly believe applicable TLS/SSL certificates should be tracked for every customer you support.

This covers:

  • Inspector Overview & Dataprint
  • Inspector Setup
  • Alerts for Misconfigurations

OFFICE 365

Visibility into Office 365 with recorded history? Yes please!

This covers:

  • Inspector Overview & Dataprint
  • Inspector Setup
  • Change Detection
  • AD Connect Visibility

DATTO BCDR

Liongard’s Datto Inspector returns an overview plus initial data views on backups, agents, and shares from the Partner Portal API.

This covers:

  • Overview
  • Backups
  • Agents & Shares

AMAZON WEB SERVICES

Coupled with the Domain/DNS inspector is the TLS/SSL Inspector that’s included at no additional cost. We firmly believe applicable TLS/SSL certificates should be tracked for every customer you support.

This covers:

  • Inspector Overview & Dataprint
  • Inspector Setup
  • Alerts for Misconfigurations

UBIQUITI UNIFI

Liongard’s Ubiquiti UniFi Controller Inspector returns an overview and initial views.

This covers:

  • Overview
  • Devices
  • Network Configs

WEBROOT

Provides GSM level details for endpoints, agent version, update status, last scan and policies

This covers:

  • Overview
  • Users, Groups, Endpoints
  • Features & Policies

WATCHMAN

This highlights the data gathered from the Watchman Monitoring which is designed specifically for MAC systems

This covers:

  • Overview
  • Computers, Users, etc
  • Product Details

ADDIGY

This highlights the inspection of Addigy RMM for MAC systems

This covers:

  • Users, Devices, Policies
  • Alerts
  • Software Catalog

Slack

Slack is an essential communication tool for many SMBs. Liongard captures continuous snapshots of the service, metrics, alerts, and tracks licenses to keep you ahead of any changes.

This covers:

  • Users
  • Public Channels
  • Shared Channels
  • Archived Channels

AGENT INSPECTIONS

Onboarding your existing and new customers with Roar easily

This covers:

  • Auto-Discovery of Systems from the Cloud
  • On-Premise Agent Inspections
  • Single Agent Deployment On-Premise with Auto-Discovery

ACTIVE DIRECTORY

At the heart of most of the clients you serve is Active Directory, now you have the ability to document everything that happens within your clients AD – automatically!

This covers:

  • Inspector Overview & Dataprint
  • Inspector Setup
  • Change Detection

NETWORK DISCOVERY

Sample full network scan which includes:

  • Discovering Any Devices Connected on the Network
  • Discovering Any of their Metadata which is Available
  • Finding Open Ports Across the Devices
  • Perform SNMP Sessions Against Network Devices

SONICWALL

Visibility into SonicWall without parsing through lines of code!

This covers:

  • Inspector Overview & Dataprint
  • Licenses
  • Firewall Rules

MICROSOFT SQL SERVER

SQL Server powers many of today’s critical business applications but very few MSPs have in-house DBAs to help support customers with the complexity it requires to manage. Liongard’s inspector gives detailed visibility to the users, databases, permissions and more.

This covers:

  • Overview of the Elements of SQL
  • Users, Databases, Stored Procedures
  • Backup Statuses

CISCO ASA

Cisco ASA expertise is essential for leading MSPs to oversee. Liongard captures continuous snapshots of the network configurations, rules, and tracks licenses to keep you ahead of any changes or misconfigurations.

This covers:

  • Overview of Versions, Licenses, Uptime
  • Firewall Rules
  • Running Configuration Details

WINDOWS SERVER

Liongard’s Windows Server Enhanced Inspector brings back deep configuration data beyond the RMM.

This covers:

  • Overview of Hardware/Software Details
  • Users & Services Views
  • Security & Patching Details

LINUX SERVER

Liongard’s Linux inspector is a new enhanced inspector that leverages our on-premise agent.

This covers:

  • Inspector Overview & Dataprint
  • Inspector Setup
  • ConnectWise ≈ ITGlue Integration

VEEAM

Liongard’s Veeam inspector can be leveraged with our cloud agent or on-premise for inspections.

This covers:

  • Inspector Overview & Dataprint
  • Inspector Setup
  • ConnectWise & ITGlue Integration

SOPHOS SG

Sophos SG expertise is essential to maintaining security. Liongard captures continuous snapshots of the network configurations, metrics, alerts, and tracks licenses to keep you ahead of any changes or misconfigurations. This video covers

  • Overview of Versions, Licenses, Uptime
  • Firewall Rules
  • Network Definitions
  • Users/Groups
  • VPN
  • IPSEC and more

USING LIONGARD FOR PRE-SALES ASSESSMENTS

Learn how Liongard can help your sales team kick off the documentation process from day one, and giving your team the visibility you need to win the business.

See how you can use the:

  • Domain Inspector to Discover DNS and Other Details
  • Windows Server Inspector to Assess Critical Devices
  • Active Directory Inspectors to Assess User & Device Counts

SYSTEM INSPECTOR INTEGRATIONS

This list is moving fast, so there’s a good chance we’ve already progressed since we created this overview, but here’s a peek.

This covers:

  • What Exists Today
  • How You Can Influence Further Development
  • Where We Are Headed

USER AND PERMISSIONS MANAGEMENT

Adding new users is easy.

This covers:

  • User Info Required
  • Two-Factor Authentication Methods

OVERVIEW OF Liongard

Here’s a quick peek into the user experience within the platform.

CONNECTWISE & IT GLUE INTEGRATION

Watch how Liongard’s data lands in ConnectWise Manage and IT Glue. From there see how you can drill into Liongard’s automated configuration documentation for deep visibility into the system. In this example, we demonstrate an Internet Domain Inspector’s finding, detailed documentation, and Liongard’s timeline.

LIONGARD & IT GLUE, GETTING STARTED

Get more out of your investment in a user-generated content platform like IT Glue when you have Liongard. Getting started is easy!

AUTOTASK INTEGRATION – GETTING STARTED

Gettting started as an AutoTask PSA user is easy! This video covers

  • Simple API Integration
  • Syncing Customer Accounts to Liongard
  • Service Ticket Integration
  • Example of a Service Ticket Inside AutoTask