Press Release: Connectwise Manage Integration


Its flagship unified IT management and automation software platform offers visibility into configurations across on-premise, network and cloud systems.

Houston — March 2018 — Liongard is proud to announce an integration with ConnectWise, a software company that connects technology teams to the solutions, services, and people that allow them to thrive. Roar, Liongard’s integration with ConnectWise Manage, features full-loop ticket integration and syncing, ticket status mapping, service board integration and billing support. Roar brings unified IT management and automation to Managed Service Providers (MSPs), providing insight and operational efficiencies at scale, across all clients.

Partners using Roar will increase visibility on managed infrastructure, save time with automated system documentation and accelerate the diagnosis of issues by detecting critical changes. Additionally, the systems inspected by Roar will automatically be assessed for security and best practice configurations.

Liongard CEO Joe Alapat said he’s excited to enrich the ConnectWise ecosystem by integrating Roar with ConnectWise Manage because the pair together is a game changer for MSPs seeking to unify their managed service offering across cloud, network and on-premise systems.

“In the MSP we operated and sold,” he said, “we personally struggled with the need to have complete visibility and up-to-date documentation on our clients’ users, privileged accounts, applications, systems and configurations. As the adoption of modern IT continues, we see the need for a solution that has the breadth of coverage and advanced automation to address today’s changing IT landscape.”

The integration was built through the ConnectWise Invent program. Liongard is now a Certified Integrator, ensuring MSP partners receive the best experience with ConnectWise and Liongard.

“Liongard is a great addition to ConnectWise Invent,” said Travis Vigneau, director of channel sales and alliances for ConnectWise. “The functionality and efficiencies of Roar will have an immediate impact on the success of our partners and the ecosystem as a whole.”

“The ConnectWise Invent program has offered us a unique opportunity to accelerate a meaningful integration with ConnectWise Manage,” Vincent Tran, chief operating officer of Liongard said. “Building a tighter integration gives MSP Partners capabilities to manage their clients and utilize the power of Roar to create operational efficiency at scale.”


Liongard offers unified IT management by automating and protecting modern IT environments at scale for Managed Service Providers. Roar, its flagship platform, gives IT professionals the ability to discover and manage critical configuration state for on-premises, network and cloud systems which are difficult to scale manually. Roar automates system discovery, documentation, detection of changes and continuously assesses system security. For more information about Liongard and Roar, visit:


ConnectWise transforms how technology solution providers successfully build, manage and grow their businesses. Our award-winning set of software solutions provides a fully integrated, seamless experience to companies in more than 50 countries, giving them the ability to increase their productivity, efficiency and profitability. When combined with our relentless commitment to innovation, powerful network of ideas and experts, unparalleled passion for our users, and more than 35 years of experience, ConnectWise software solutions deliver the support companies want at each step of their business journey. For more information, visit

Vincent Tran
(800) 332-0460


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