MSP Today recently highlighted how the intensifying cyberthreats make Artificial Intelligence (AI) and automation imperative for Managed Service Providers (MSPs) to incorporate managed security into their services and offerings.
Matt Miller, Liongard’s Vice President of Product, discussed how we are helping MSPs achieve complete visibility into the IT stack. In doing so, we are helping turn system and security configurations across the entire ecosystem into query-able, actionable and audit-ready data.
“With that data, we can power artificial intelligence and machine learning outcomes to automate IT security operations and employ software-driven processes to detect, investigate, and proactively remediate security threats,” Matt told the publication. “Manual security monitoring can be time-consuming and is too dependent on workforce availability. Automation allows SecOps teams to automate manual, policy-driven tasks and instead focus on more strategic work.”
As systems increase in complexity, it is challenging for MSPs to manually handle the growing number of tasks. Automation allows techs to reduce their number of manual tasks and benefit businesses by giving increased visibility across their systems.
With this visibility, companies can identify potential risks and mitigate them before they become major problems.
Automation can help MSPs deliver additional and differentiated value. Responding to alerts is table-stakes today, and next-level automation and workflows detect changes, provide recommendations to identify the root cause faster and create a time series record that serves as a safety net.
Neither automation nor human work alone will solve for all security threats, but the intelligent deployment of automation to make sure that the humans are looking at the right things is essential,” Miller told the publication. “Cybersecurity threats aren’t slowing down, making automation critical for any enterprise who wishes to remain competitive during the digital era.””
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