ConnectWise Manage and Liongard Integration Features

FULL-LOOP TICKET STATUS INTEGRATION

Unify your MSP’s stack across the cloud, network and on-premise systems using our full-loop ticket integration with ConnectWise Manage. Each time an inspector runs, Liongard data gets pushed to ConnectWise, giving your team access to ticket status mapping, service board integration and billing support for more efficient issue resolution.

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ConnectWise Integration Features

Accurate Inspector Data

Create configurations in ConnectWise with rich system details that update daily.

Integrated Alerts

Set custom Actionable Alerts and have them sent as tickets to your ConnectWise PSA.

Full Process Automation

Automated mapping, discovery, updates and assessments between the two platforms.

Billing Comparisons

Pull your ConnectWise Agreements/Additions to compare with Liongard’s data.

Flexible Choices

Control what information is pushed into ConnectWise by Environment or Configuration type.

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Unified System Management

Full-loop ticket status integration with ConnectWise Manage service boards gives your technicians valuable insight across cloud, network and on-premise systems.

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Rapid Troubleshooting

Automatically get alerted to critical issues with prioritized tickets sent to ConnectWise Service Boards, (which then auto-validate when remedied) for a smoother, faster ticket resolution process.

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Focused Insights

Unlock the answers you need from your MSP systems by choosing what information Liongard pushes into ConnectWise and bundling your existing configurations with Liongard’s.

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Discover how our full-loop ticket integration with ConnectWise helps MSPs manage systems more efficiently and thoroughly.

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