Three Reasons for Automation Beyond the RMM
MSP Today Feature Article
In a recent article featured on MSP Today, we share how automation is a critical component of a profitable practice. For MSPs, automation tools like the RMM provides the ability to streamline incident response. Whether it's to quickly assess the state of a system during onboarding or troubleshooting, or to monitor and immediately remediate issues when they arise. Automation is what allows an MSP to profitably manage IT at scale.
At Liongard, we believe an MSPs documentation of system configuration state is the counterpart to the RMM. For years, MSPs have relied on processes rooted in shear will and brute-forced manual effort to just ensure their documentation is updated monthly or quarterly. It's the knowledge base and foundation for tracking the health of customer systems - but it's often shallow, error-ridden, and stale. As systems become exponentially more complex, it's time documentation is automated to provide deep, reliable, and up-to-date insight.
Learn about 3 reasons why automated documentation can help MSPs:
- Save Time and Money During Sales & Onboarding
- Strengthen Your Customer Service Experience
- Prevent Costly Security Incidents
Also, assess whether your Documentation Practices are Driving Profits or Killing Them.
Three Reasons Why MSPs Should Leverage Automation to Drive Profits: Automation Beyond the RMM was originally published on May 10, 2018 by MSPToday.com