The effort to quote project work for existing customers can be immense – and cut into your bottom line. Liongard provides fast and deep visibility, saving your high-paid resources time and allowing you to get your customers' technology up to speed and secured quickly.
With deep visibility into your customers' systems from the get-go, you can identify new line items that should be included in the scope of your services.
Find things that need to be updated or upgraded without having to go on-site to do a project scope assessment.
With unified visibility into critical system data for users and licenses, you can identify discrepancies in billing and stop leaving money on the table.
"We found maintaining accurate counts for billing Webroot DNS agents challenging. We added a custom metric in Liongard to distinguish DNS agents. Now, we have a simple and automated way to maintain accurate billing, definitely saving some time in manual work."- Alex Appleton, Service Manager at CSOLVE
"With Liongard's SQL inspector, we were able to not only catch that a database was growing out of control of what the vendor told us, we were also able to very succinctly communicate what was happening to the vendor – which database and by how much."- Jared Miller, NOC Manager at Doberman Technologies
"We set up a TLS inspector for one of our break-fix clients. When we got an alert their TLS certification was expiring, it gave us an up-sell opportunity. We then proactively reached out, and now we're managing their website."- Justin Bennett, CEO at Mohawk Computers