Did you tune in to our recent Metrics webinar on January 24, 2019? Here’s what viewers learned.

Webinar: FROM DATA TO INSIGHTS - Recording available

on Jan 30, 2019 in Insights

Liongard’s Roar platform lets engineers be engineers: by capturing data across multiple systems and automatically updating system documentation, they get the answers they need where they need it without having to go on a scavenger hunt.

That’s great for the engineers, but what about the rest of your team? We’ve got something new, just for them.

The new Metrics & Lists feature in Roar brings together all the vital metrics that sales, account management, finance, and the C-suite need to know about your customers—and does it in one easy-to-use interface.

Did you tune in to our recent Metrics webinar on January 24, 2019? Here’s what viewers learned:

  • How to go beyond just documentation and gain real insight – Giant piles of data are only useful if they’re organized in a way that tells you what’s really happening behind the numbers. Roar not only centralizes your data from across multiple systems, it shows you what you need to know to take care of your customers and make the best decisions for your business.
  • Where to find Metrics in Roar and sample use cases – A practical demonstration of how to navigate Roar with a few real-world MSP scenarios to show how you can use the built-in Global Metrics in your everyday work.
  • Using Metrics for billing review – One of the most powerful use cases for metrics is to provide your finance and accounting teams with direct visibility to the most up-to-date counts for services, licenses, and users you manage. Rather than wasting engineers’ time with report requests, Roar's integration with ConnectWise Manage enables rapid review and reconciliation against agreements and the value directly from the latest inspection. This ensures that you're continually billing the correct amounts to maintain profitability.
  • How to build your own metrics – It’s impossible for us to predict every type of metric you might need for your business, so we made sure you could create your own and unlock the enormous value in Roar's automated documentation. You can track individual counts or create lists that matter most to you. With some simple queries, the entire Data Print is your oyster. Results show up the associated System across all Environments, and you can use the timeline to review trends. Any Metric that's created also appears on the cross-system Metrics tab for rapid account management review.

If you want to share this webinar with your team, review it again, or if you were unable to attend and missed it, you can watch the entire video here:


We host open webinar demos of Roar every Tuesday and Thursday, so if you would like to learn more, register now or call us at 1 (800) 332-0460 for a private consultation.

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