Inventory and automate documentation of endpoints, network devices, and software under management to ensure system are within support and properly configured.
Accuracy matters when it comes your bottom line. Keeping ahead of changes to device count and performance directly impacts the level of effort and time your dedicate to supporting your customer. What’s more, save time with Liongard by rapidly onboarding and maintaining customers with automation.
Customers look to you ensure that the devices they rely on are constantly performing at their maximum potential. Out-of-warranty, unsupported hardware can put customers at a disadvantage.
Liongard opens up additional opportunities for you to drive support revenue for network performance monitoring, work-from-home support, hardware refreshes, and warranty renewals.
Create an inventory of devices under management in accordance with CIS Critical Security Controls 1.1. Our automated documentation includes make, model, serial number and much more.
Capture details like processor, memory and age (warranty expirations) with Dell, Lenovo, Windows server and workstation Inspectors.
Perform an audit with Active Directory and Azure AD Inspectors across all endpoints on one report.
Automatically track the history and configuration changes for an endpoint over time.
Quickly account for every device when you onboard new customers. Take what used to take days down to a few hours.
Audit supported versions of installed software on devices and stay ahead of rogue software that may introduce vulnerabilities.
Unauthorized software hinders productivity, damages company brand or threatens data security. Rogue software introduces vulnerabilities
Offer additional support for software discovered that may help to extend your services contract. Identify opportunities to cross-sell EDR and MDR products & services for higher risk customers.
Establish and maintain an inventory of supported and unsupported software in accordance to CIS critical security controls 2.1 and 2.2.
Ensure that anti-malware, EDR, and other defensive tools are properly installed, configured, and up-to-date
Remove unsupported or unauthorized software within customer environments that may introduce vulnerabilities.
“Usually, our base is a 40-hour onboarding project for a 20-25 person company, and of that time, 7 or 8 of it was documentation -- that now is done in a matter of 30 minutes.” - Karl BickmoreWatch Testimonial